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Banks shortening opening hours, insurance offices closed

Ljubljana, 16 March - Two banks in Slovenia have so far announced shorter opening hours as the nation is in the lockdown mode to contain the spread of coronavirus. Insurance companies meanwhile closed their offices today, and started to provide their most frequently-sought services solely by phone or on-line.

Ljubljana
An office of the NLB bank.
Photo: Nebojša Tejić/STA

NLB, the country's largest bank, said on Monday that its offices in Slovenia would operate under a shortened schedule, from 8:30am and 1pm, as of Tuesday.

The exceptions are the office in the UKC Ljubljana hospital, which has been closed until further notice, and the office in the E.Leclerc shopping mall in Ljubljana's south-eastern borough of Rudnik, which will be open between 9am and 1pm.

The offices of the Kranj-based Gorenjska Banka will be open from Monday to Friday between 8am and noon, but some of the offices will be temporarily closed, the bank announced.

It added that clients would be able to pay their bills without commission at the bank's most visited ATMs.

Both banks have advised their clients to use debit and credit card and their on-line and mobile banking services. Changes to the policy will be updated regularly on the banks' websites.

Insurance companies meanwhile closed their offices today and switched to electronic and telecommunication channels to service their clients.

Zavarovalnica Triglav, Generali and Zavarovalnica Sava said clients would be able to conclude or extend insurance policies and file damage claims remotely.

zm/ep
© STA, 2020